Dr. Ahmed Darwish Signs an Agreement with Egypt Yellow Pages

Egypt Yellow Pages has finally signed the agreement with Dr. Ahmed Darwish – Minister of Administrative Development in a big event in the ministry head quarters. The Cermony was followed by a press conference which was attended by more than 50 journalist and TV reports covering the event.

This agreement empowers Bawaba (Egypt EGov Portal) with Maps that covers different governmental service providers in Egypt, which makes it easier to reach the service provider you want in Egypt without any hassles.

The service can be accessed from http://www.egypt.gov.eg or directly from http://www.egypt.gov.eg/services/LoadxtrServices.aspx?section=citizens&PgURL=73753

Below is the coverage by Mona El Shazly in the popular talk show “Al Ashera Masa’a” on Dream TV.

Event photos

Minister Dr. Ahmed Darwish giving a speech about the partnership agreement
Minister Dr. Ahmed Darwish giving a speech about the partnership agreement

Marc Lambert - Managing Director of Yellow Pages sign the agreement with Dr. Ahmed Samir
Marc Lambert – Managing Director of Yellow Pages sign the agreement with Dr. Ahmed Samir – Deputy of the Minister. At the back Dr. Ahmed Darwish and Eng. Hossam Ragheb witness signing the agreement

After signing the agreement

From left to right: Dr. Darwish, Marc Lambert, Hossam Ragheb and Dr. Ahmed Samir

From left to right: Dr. Darwish, Marc Lambert, Hossam Ragheb and Dr. Ahmed Samir

Marc Lambert, Loula Zaklama, Nemine Seif, Mohamed Salah, Taher Ali, Aliaa Fathy

The Best Optimizer Is Between Your Ears

I still remember The Art of Assembly book by Randall Hyde that I read during college and his qoute

The Best Optimizer is Between Your Ears

The idea simply was revolving about the fact that if you focus too much on details and try to keep optimizing something that works really slow by just trying to get the assembly code more efficient or by using higher processing power, then you are just wasting your time… 20% or 30% performance improvement in an application that runs in 40 or 50 seconds isn’t really that much… What you should be looking at is a totally novel solution.

Well he was right, but this time the optimizer was not between my ears, it was between the ears of the people who developed the Sphinx Full Text Search Engine… Using Sphinx our team was able to make our ypanalytics tool much faster, we use this tool to analyse the user search trends and usage of Yellow Pages sites…

The tool now became 60 times faster! a mysql query that took 2 minutes to execute using an optimized mysql query now takes 2 seconds to execute using sphinx! Perhaps it is worth mentioning that the query originally took perhaps 4 or 5 minutes to execute before query optimization but still normal optimization is not enough by any means.. you just need a new solution to solve a new problem, solutions which you already know and have dealt with might not be sufficient any more…

Egypt Yellow Pages becomes the official data provider for e-government


In a huge step that will shape the Egyptian information community, the e-Government has chosen Egypt Yellow Pages to be the official partner who will provide many service to the government portal including providing information of different government  entities contact information and map locations.This is a result of the  cooperation agreement Yellow Pages signed with the Ministry of State for Administrative Development under the patronage of Prof. Dr. Ahmed Darwish, Minister of Administrative Development.

With more than 33 ministries in Egypt, it was almost impossible to get a phone number of a governmental office or organization, even if you go to the website of that ministries most probably you would find the information you are looking for and if you did it will be likely outdated. Now, not only this contact information will be available and up to date, but also maps will be displayed showing their locations and you can filter by city and area to select the one that is nearest to you.

e-government new maps serivice
e-government new maps

service

Egypt Yellow Pages have been known very well from both consumers and businesses in Egypt as the local search provider that provides the information about any business in Egypt with a database that is growing each day to reach now more than 140,000 listings and increasing. Now having Yellow Pages create and update the full  content for the Egyptian government  is an important milestone in the history of the company, and from my opinion and without exaggeration it is an important milestone in the history of Egypt as it strengthen the link between the citizens and the government, something the government is trying to achieve but with little success so far.

The cooperation agreement also involved linking the new mapping service to applications and forms currently available in the portal. The service is currently available for over 72 services provided by the following authorities: Real Estate and Documentation Authority, the Egyptian Electricity Authority, Directorates of Education and Directorates of Health Affairs, with more government authorities to be added. You can access the government maps section by clicking here.


Egypt Yellow Pages Partnership with Otlob.com

Last week we hosted a press conference at our premises in Maadi to announce to the media the launch of the strategic partnership between Egypt Yellow Pages and Otlob.com the online food delivery website in Egypt owned by LINKdotNET. More than 40 reporters, journalists, PR,  IT Specialists attended the conference that introduced the new food delivery service on Yellow.com.eg

Click here to try out the new food delivery service in more than 380 restaurants

Here is the video report of the event:

Here are some event photos:

Yellow Pages & Otlob.com Partnership

From left to right Mohamed Salah, Marc Lambert, Ahmed Eraqi and Walid El Saadany

Yellow Pages & Otlob.com Press Conference

Yellow Pages & Otlob.com Press Conference

Reporters at the event

Reporters at the event

Many reporters, journalists and IT Specialists attended the press conference

Many reporters, journalists and IT Specialists attended the press conference

Navteq & Turkey Yellow Pages Event Photos

Some photos for the joint press conference between Navteq, Nokia and Turkey Yellow Pages to announce signing the strategic partnership deal through which Turkey Yellow Pages will provide business listings information of more than 500,000 listings to Navteq.

Navteq and Turkey Yellow Pages Teams

Navteq and Turkey Yellow Pages Partnership

Presentation by Göktuğ Okan Oğuz - General Manager of eBusiness - Turkey Yellow Pages

Presentation by Göktuğ Okan Oğuz - General Manager of eBusiness - Turkey Yellow Pages

Press Conference of Navteq and Yellow Pages

Press Conference of Navteq and Yellow Pages

After all,  I want to say that the big winner from this partnership is the large user base in Turkey who will benefit from combining the maps of Navteq and the data of Yellow Pages

Turkey Yellow Pages Partners with Navteq and Nokia

Turkey Yellow Pages Partners with Navteq and Nokia

Turkey Yellow Pages Partners with Navteq and Nokia

Turkey Yellow Pages signed a 5 year strategic deal to supply business listing information to NAVTEQ and Nokia global mapping platforms. This is the kind of partnerships that the giant mapping provider Navteq and Nokia are looking for. In these days, the mapping technologies have reached a new level, GPS became a major component in any mobile phone, not less important than a camera. Most new cars are already equipped with in-car navigation systems. Detailed maps are now available for almost anywhere in the planet. Without a detailed map a GPS would be useless.

So the equation that stood for some time was:

GPS + Detailed Maps = Know your way

Now this equation has totally changed, having access to hundreds of thousands of locations for hotels, restaurants, shops, gas stations, hospitals, …. definitely means much more. It means you do not need to worry any more about finding a place you want to go to.. All what you need is to decide what you want to do, and the where or how is not a problem anymore.

The new equations is

GPS + Detailed Maps + Business Listing Locations = Find your destination

It is so exciting now that Turkey Yellow Pages data will power up Nokia OviMaps which were offered for free a few days ago.  Nokia OviMaps is now one of the most convenient mobile maps that you could use, not only because it is free now, it’s technology has changed from raster images into vector maps so the application can be downloaded locally to your mobile from Ovi App Store, and it’s size is no more than 8 MB. This includes all the maps installed on your local mobile, no need to keep downloading images from the internet.

Nokia Mobile Search

Back in late 2006, when we developed our Nokia Mobile Search plug-in for Egypt, UAE and KSA Yellow Pages we were so delighted about it, it was a breakthrough for the use of the mobiles in our daily life to find a restaurant or a hotel on the move. One and half years later Nokia decided to drop support for their Mobile Search applications. Their insights were toward mobile maps. Now here comes OviMaps, the new amazing free Nokia mobile mapping platform and again powered by Yellow Pages, the most trusted local search provider as always.

So stay tuned for the upcoming updates from OviMaps which Turkey Yellow Pages will power up its data soon…

Egypt Yellow Pages: Year 2009 Wrap-up

Another year has come and gone, i’m taking a moment here to look back at what happened in 2009, what people want in Egypt, what they are looking for and interested in.

Saying goodbye to 2009 and welcome to 2010, this is what people are interested in

Top 10 searches in www.yellow.com.eg during 2009

Hotels remain in number 1 like 2008, Restaurants jump from 4th position to second position, Schools comes in the third place while Banks drop 2 places to be in the 4th place.

Cars move out from the top 10 and Pharmacies enter in the 10th position.

Most popular businesses in www.yellow.com.eg during 2009

As for the businesses, HP retains its first place for the second year, DHL and Western Union comes in second and third places. Followed by Telco companies Vodafone and Raya, as for banks CIB jumps this year above HSBC, and finally cafes and fast food restaurants appear for the first time in the top 10 list: Cilantro, KFC followed by Pizza Hut in the 10th place.

Prefered visitor language for www.yellow.com.eg in 2009

One more interesting fact is that Arabic version of www.yellow.com.eg is getting more attention, usage has increased from 40% in 2008 to 45.8% in 2009 almost reaching the English. This is a direct result of enhancing the arabic search logic which now produces better and much more relevant results.

2009 was just a great year for Egypt Yellow Pages. 2010 will hopefully be even better, we will keep doing our best to serve our visitors and enhance their experience.

Merry Xmas and Happy new year to everyone :)

Enhancing the user experience

For a long long time Yellow Pages has been known as a data provider for contact information. Just providing phone numbers and address for businesses… and a little bit of more informaiton sometimes.

We are trying to change this conception. We are adding more and more features that allow users to complete their transactions from the website… Like booking a hotel or booking an event ticket, a service that we have launched just minutes ago!

Check out the new event booking service from Egypt Yellow Pages

Pay Per Click campaign: Is it successful?

So i took the 60$ credit i have as Google AdWords credit and decided to start a mini-campaign to see how the Pay Per Click advertising model works. Here is the story:

I created a campaign for the Egyptian stock market section that we launched at Yellow Pages, i thought it could use some more traffic. I followed the guidelines and chosen my words and the minimum bidding CPC that google recommends for each word to appear in a good place in the search results page and in the Google partner network websites that are relevant to that topic. After this i specified the daily budget that i want which was 2$ per day that i reduce later to 1$ when i was about to run out of credit later :)

Here are some words i have chosen that were approved by google as good traffic words: Egyptian stock market, Egyptian stock market news, Egyptian Bursa, EGX30 prices, Talaat Mostafa Stocks, Mobinil Stocks, ….

CPC was pretty cheap, $0.05 for Egyptain Stock Market, some words were cheaper other words were more expensive…. I’m just gonna focus here on this word…

So everything was set and i got around 80 hits on the first day of campaign July 16th 2009.. The larger portion was coming from Google network website not from Google search results page but it doesn’t matter… very nice, i though i just put this to bed… but i was wrong.. look at the below:

 Google Adwords Traffic

On 17 July, hits dropped to 25, so i opened the control panel to see what was wrong, if found that google suggest me to change the CPC bid amount to $0.07 for Egyptain Stock Market instead of $0.05. I did that and here we go again, hits reached 80′s again.

On 21 July and 27 July, I had to re-adjust the CPC again and again until it reached $0.21 which seemed after this that it was not enough… I just started to give up, i can’t keep monitoring this way on aday to day basis… I have other more important stuff to do than adjusting some keywords CPC… I took a look after a while and i found that the CPC recommeneded by google Passed the $1.10 margin!!

CPC for Keywords

I was paying 5 cents for a keyword and getting good traffic. Now i am paying 21 cents and hardly getting any traffic.. Then i was expected to pay one dollar for each click!! All the credit i have (60$) and was planning to use for one month would now evaporate in one day.

I don’t really understand the pattern, what happened during these 2 weeks that raised the bid amount for Egyptain Stock Market from 5 cents to 1 dollar?? is it really people paying more in that word suddenly, does it make any sense that no one was interested in this word at all and all in a sudden everyone wants it?? or was this some way Google AdWords drag their customers to invest more and more by offering words for a little price at the begining and then gradually increasing the value until it reaches the market amount? i don’t really know but i know 2 things for sure:

  1.  I don’t like PPC model, too much complicated.
  2. Normal end users and SME would find it extremely difficult to manage this on their own unless provided to them by an advertising agency that manages their account. Putting in mind also the special needs of customers in the middle east and that they would rather have someone do these things for them instead of doing it themselves because it is too “technical”. Self provisioning and PPC model might not be the best advertising solution for MEA region.

The Yellow Pages time-based contractual model is simple, efficient and easy. If you compare it to PPC model it is also much more cost-effective.

CPC vs Yearly Contract

In Yellow Pages we are always trying to improve the services we are offering to advertisers by monitoring and analyzing the statistics, logs, impressions, and hits their different ads get. This is why our products are always changing from one canvass to another in the favour of the end user and the advertisers as well.

The advertising services that we offer are based on the contract time, which is one year. It does not depend on the number of impression or hits the investors get. This issue whether we should move to the model of Pay Per Click (PPC), Cost Per Click (CPC), and Pay Per Call (PPCall) are always under consideration.

So which model is better? which model suits the customers in our middle east region? what model would suit SME’s better which makes the greater proportion of the Yellow Pages advertisers in middle east and worldwide?

I will try to answer these questions..

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