Google Wave: It’s all about user education

Today i received my Google Wave invitation which i applied for about 2 weeks ago. You can request your invitation from here.

The idea behind Google wave is to replace the email system which was invented 40 years ago with a more modern and advanced communication media. The wave or a communication stream is a single entity that is stored at Google server and allows people to communicate, cooperate and collaborate. Share their media, photos, videos, and gadgets and even chat in a real-time manner. You can say it is something trying to put all the social media and web 2.0 buzz that we see these days.

 

 

I think it’s gonna be a big thing if people use it the way it is meant to be… otherwise it will be a mess, a really big mess… idea of a wave is to be one topic under which people put their contributions in one centralized place. Imagine that some recipients will open the same wave and start putting their comments  branching the topics into other topics that were not intended when the wave already started… It will be a complete mess. Imagine also that there will be no webmaster or owner of the wave, anyone can do whatever he/she wants…. No rules…

Imagine when you receive an email and you reply to it. Then after a couple of days the same person wants to send you another email, so he replies to your old email and talks about a new topic… isn’t that a mess an email that has something that is not related to the original email subject… How would this happen in Wave? much worse.

What i want to say is that wave will only work good if people get the right education to use it… and it becomes a culture… otherwise it will be one of those things that looked good at the beginning and then started to make our life more complicated after this like emails and mobile phones!

 

Pay Per Click campaign: Is it successful?

So i took the 60$ credit i have as Google AdWords credit and decided to start a mini-campaign to see how the Pay Per Click advertising model works. Here is the story:

I created a campaign for the Egyptian stock market section that we launched at Yellow Pages, i thought it could use some more traffic. I followed the guidelines and chosen my words and the minimum bidding CPC that google recommends for each word to appear in a good place in the search results page and in the Google partner network websites that are relevant to that topic. After this i specified the daily budget that i want which was 2$ per day that i reduce later to 1$ when i was about to run out of credit later :)

Here are some words i have chosen that were approved by google as good traffic words: Egyptian stock market, Egyptian stock market news, Egyptian Bursa, EGX30 prices, Talaat Mostafa Stocks, Mobinil Stocks, ….

CPC was pretty cheap, $0.05 for Egyptain Stock Market, some words were cheaper other words were more expensive…. I’m just gonna focus here on this word…

So everything was set and i got around 80 hits on the first day of campaign July 16th 2009.. The larger portion was coming from Google network website not from Google search results page but it doesn’t matter… very nice, i though i just put this to bed… but i was wrong.. look at the below:

 Google Adwords Traffic

On 17 July, hits dropped to 25, so i opened the control panel to see what was wrong, if found that google suggest me to change the CPC bid amount to $0.07 for Egyptain Stock Market instead of $0.05. I did that and here we go again, hits reached 80′s again.

On 21 July and 27 July, I had to re-adjust the CPC again and again until it reached $0.21 which seemed after this that it was not enough… I just started to give up, i can’t keep monitoring this way on aday to day basis… I have other more important stuff to do than adjusting some keywords CPC… I took a look after a while and i found that the CPC recommeneded by google Passed the $1.10 margin!!

CPC for Keywords

I was paying 5 cents for a keyword and getting good traffic. Now i am paying 21 cents and hardly getting any traffic.. Then i was expected to pay one dollar for each click!! All the credit i have (60$) and was planning to use for one month would now evaporate in one day.

I don’t really understand the pattern, what happened during these 2 weeks that raised the bid amount for Egyptain Stock Market from 5 cents to 1 dollar?? is it really people paying more in that word suddenly, does it make any sense that no one was interested in this word at all and all in a sudden everyone wants it?? or was this some way Google AdWords drag their customers to invest more and more by offering words for a little price at the begining and then gradually increasing the value until it reaches the market amount? i don’t really know but i know 2 things for sure:

  1.  I don’t like PPC model, too much complicated.
  2. Normal end users and SME would find it extremely difficult to manage this on their own unless provided to them by an advertising agency that manages their account. Putting in mind also the special needs of customers in the middle east and that they would rather have someone do these things for them instead of doing it themselves because it is too “technical”. Self provisioning and PPC model might not be the best advertising solution for MEA region.

The Yellow Pages time-based contractual model is simple, efficient and easy. If you compare it to PPC model it is also much more cost-effective.

CPC vs Yearly Contract

In Yellow Pages we are always trying to improve the services we are offering to advertisers by monitoring and analyzing the statistics, logs, impressions, and hits their different ads get. This is why our products are always changing from one canvass to another in the favour of the end user and the advertisers as well.

The advertising services that we offer are based on the contract time, which is one year. It does not depend on the number of impression or hits the investors get. This issue whether we should move to the model of Pay Per Click (PPC), Cost Per Click (CPC), and Pay Per Call (PPCall) are always under consideration.

So which model is better? which model suits the customers in our middle east region? what model would suit SME’s better which makes the greater proportion of the Yellow Pages advertisers in middle east and worldwide?

I will try to answer these questions..

Reverse Offshoring: From Wipro India to Egypt

It looks like Wipro development center in Egypt aren’t doing much of a success in terms of getting new business leads and customers from Egypt. This is why they will solve this problem by assigning the team projects from india in what is known as the Reverse Offshoring.

Just think about it, a customer in the United states outsources Wipro in India a project, this is of course because of the lower costs/wages in India. However, Wipro decides that the costs in India are increasing day after day and it perhaps makes more sense to outsource to an even lower cost country, which is Egypt in our case.

Some IT industry people expected this would happen a few years ago and now it seems that their expecations are coming true. Read the full stroy here.

iPhone Beats Nokia and Others!

A couple of days ago i made a post about how Egypt Yellow Pages iPhone application traffic is 60% more than the rest of the Mobile Yellow Pages traffic combined…

Today i will explain this more, we should be actually looking at the smartphone traffic share rather than the sales share. According to October statistics published by AdMob, iPhone smart traffic share represents about 50% of all the smartphone devices including Symbian, RIM, Windows Mobile, Android, Palm, …

Smartphones Worldwide Traffic Shares

So how did we reach this situation? It was just a step by step… Traffic share for iPhone:

  • Feb 09: 33% share
  • Aug 09: 40% share
  • Oct 09: 50% share

Traffic share for Symbian:

  • Feb 09: 43%
  • Aug 09: 34%
  • Oct 09: 25%

Android looks also promising, from 2% in February to 11% in October

Google AdWords Free Voucher: The Catch

Last June I received the email below from Google:

Dear Google Analytics User,

As a Google Analytics customer, we know that you care about the quality of traffic coming to your website, so we wanted to introduce you to Google AdWords. AdWords works by placing targeted advertising alongside Google’s search results.
To help you get started with AdWords we’ve sent you a voucher for 50USD of Google AdWords advertising. The voucher is risk and commitment free, so start advertising today and drive more traffic to your website.

Welcome to Google AdWords!
Google Analytics Team

So i signed-up for a Google AdWords account to try it with the 50$ voucher i was given, to claim my voucher i had to pay an additional 10$ from my credit card, so although the voucher is free, you still have to pay something to claim it.

This was not what i expected from the email above which seems to me as if it is really something free to try. It’s just like someone offering you a free cup of coffee or a free snack at his cafe to try it and if you like it you would come back yourself after this. However, at the moment you stepped inside his cafe he asked you to pay some entrance fees that you will get you an extra drink.

Normally i would refuse such an offer. However, i wanted to try Google AdWords platform anyways and 10$ isn’t that much after all…

My Story doesn’t end here. More to come…

Chrome OS Source Code Released

Google has released a developer version of the Chrome OS that they announced last July. VMWare image can be downloaded here.

I just tried it out, there is nothing but a browser, just Google Chrome browser and nothing else… So far…I wouldn’t recommend downloading and running it unless you are planning on reading the source code or contributing to the project. This is what you get after you login to Chrome OS

Chrome OS

Read more from the Official Google blog or watch their video

Mobile Yellow Pages traffic gets a boost

I’m sitting now looking at the statistics for Egypt Yellow Pages mobile portal and iPhone application. I still can’t believe that the iPhone hits surpassed the mobile portal hits almost by 60%.

In the past 90 days, mobile portal pages views reached 100k whereas iPhone hits exceeded 160k. These reports are generated by admob, the mobile ad platform that has been especially popular on the iPhone, which was acquired by google this month for $750 million in stock.

If you look at the global smart phone market share you will know why i am surprised, apple is no more than 14% of the global market share with probably even less percentage in Egypt, as opposed to Symbian OS market share (Nokia and Others), which is more than half the market share.

Mobile Handsets Market Share

Mobile Handsets Market Share

I believe that the reason behind this mystery is that almost all iPhone users connect to the internet, download and use new applications each day. The iPhone is pretty much useless device if you are disconnected. Moreover, since its launch, Egypt Yellow Pages iPhone application has been a great success, one of the top free apps in Apple AppStore.

Download Egypt Yellow Pages iPhone application

Learn more about Mobile Yellow Pages

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